RMA Request

PolyPhaser stands behind our products and services. In the event that a return is necessary, our goal is to make the experience a positive one in order to meet our customers' expectations and support their project requirements.

Return Material Authorization (RMA) process

  1. Complete and submit the RMA form.
  2. Your request will be reviewed promptly and warranty verified
  3. An RMA number is issued, contact name and number provided, and shipping instructions reviewed.

This process is designed to provide the strongest support in the shortest period of time. We value our partnership with each customer and hope to resolve any and all product concerns as quickly and professionally as possible.

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